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Return Policy

Returns Terms and Conditions:

  • Orders must be returned within 30 days of receipt to receive a refund for the returned merchandise. There is a 15% restocking fee for exchanges and/or returns for nondefective items.
  • Defective items must be reported within 3 days of receipt.  Any washed or altered merchandise will not be accepted as defective and returned to sender.
  • No returns/exchanges after 30 days. 
  • No refunds for original shipping/handling charges unless the item is defective or received in error.
  • Damaged, worn, laundered or smoke stained items are not accepted. Due to health regulations undergarments cannot be returned.
  • We are not responsible for return shipping charges  unless garment was received defective or in error.

Return Instructions:

  1. Repack any item(s) in its original condition and packaging.
  2. Include a copy of your purchase receipt or packing slip that was sent with your original box. You can find a copy of your purchase on Amazon order history or the email confimation you received.
  3. Write your order # on the box
  4. SHIP TO: 

USApparelStore.com-Returns Dept

13625 NE 126th Place, Suite 430

Kirkland,  WA  98034

 

If you received an item in error, please email: fashion@nwlink.com

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